Returns & Refunds

Returns policy

We want you to be happy with your new Fine Cell Work purchases but in the unlikely event that you are not, there are several circumstances in which we will refund your purchase, subject to the item being returned within 30 days of the item being received by you.

Returns:

Please contact us to let us know that you wish to cancel your order. The unwanted product must be returned in an ‘as new’ condition with all packaging and accessories, within 30 days of the item being received by you. Fine Cell Work are not liable for the cost of postage incurred for returning items which were ordered.

In the unlikely event of an incorrect item being delivered then Fine Cell Work will reimburse postage charges incurred upon receipt of the returned goods.

Please return all items to: Fine Cell Work, 38 Buckingham Palace Rd, London SW1W 0RE

Faulty/Damaged Goods:

If the product is faulty or is damaged in transit please contact us to let us know what is wrong with the items. Please also let us know if you would like a refund or a replacement.